| Terms
& Conditions
1. Quotations/Estimates
Prices posted on this website are subject to change without notice. Written
estimates are good for 30 days. An estimate not accepted within 30 days
may be changed.
2. Payment Terms
All orders must be prepaid due to the speed of our turnaround.
3. Orders
MiamiPrint.biz reserves the right to use its sole discretion in refusing
to print anything it deems improper or known to be illegal. MiamiPrint.biz
is not liable for any damages resulting from unwitting violation of copyright
laws or illegal use of trade names or slogans. The client guarantees the
legal title of all matter submitted MiamiPrint.biz for printing and/or
publication.
4. Cancellations
Canceled orders require compensation for incurred costs and related obligations
at the time of cancellation. Due to the speed of our turnaround, you may
only cancel a job the same business day you place your order (via phone
only). A minimum charge of $40 is applied to jobs canceled before our
evening cutoff time of 3pm. A minimum charge of $55 is applied to jobs
canceled before plating occurs at 5pm. No refunds will be given for orders
canceled after 5pm of the same business day the order was placed.
5. Accuracy of Specifications
Quotations are based on the accuracy of the specifications provided. MiamiPrint.biz
can requote a job at the time of submission if the art does not conform
to the information on which the original estimate was based. Orders placed
with MiamiPrint.biz are to the client's knowledge correct, and there are
no conditions or agreements relating to the order which are not written
or accompanying said order.
6. Liability
MiamiPrint.biz liability shall be limited to the stated selling price
to the customer of any defective goods, and shall in no event include
special, consequential, incidental, indirect or similar damages, including
without limitation, lost profits. MiamiPrint.biz warrants that every product
manufactured by it's printers meets industry standard for such product
and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED
THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR
USE AND MERCHANTABILITY. MiamiPrint.biz makes no other warranty and no
actions or words of MiamiPrint.biz or its officers, employees or agents
shall constitute a warranty.
7. Indemnification
The customer represents that it has the legal right to produce all printed
materials ordered from MiamiPrint.biz. In the event that a charge, claim
or demand, or arbitration, action or proceeding (collectively, a "Claim")
is made or commenced against MiamiPrint.biz based upon, relating to or
arising from the alleged wrongful acts of the customers, or alleging that
the printing performed or product produced by MiamiPrint.biz ordered by
the customer: (a.) infringes any copyright, patent or other proprietary
right of any person; or (b.) contains matter that is libelous, slanderous,
defamatory, scandalous or obscene, the customer shall indemnify and hold
MiamiPrint.biz harmless from and against any loss, damages, cost and expense
arising from or related to the Claim including without limitation; (1.)
defending MiamiPrint.biz against any such Claim (2.) paying any judgment
or award against the customer; and (3.) reimbursing MiamiPrint.biz for
any legal fees and expenses it reasonably incurs in responding.
8. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer
files, artwork and transparencies. MiamiPrint.biz is not responsible for
accidental loss or damage to media supplied by the client or for errors
on supplied artwork furnished by the client. Until MiamiPrint.biz can
evaluate digital input, no claims or promises are made about our ability
to work with jobs submitted in digital format, and no liability is assumed
for problems that may arise. Any additional translating, editing, or programming
needed to utilize client-supplied files will be charged at our current
rates. MiamiPrint.biz does not archive your work for longer than it takes
to produce the final product. Please save your work!
9. Alterations/Corrections
Client alterations must be specified in writing and must include all corrections
or changes from the original specifications. Such work will be charged
at our current rates.
10. Prepress Proofs
When requested by the customer, MiamiPrint.biz will submit color proofs
for the customer's review and approval. A high-resolution color proof
is available for an additional $75 on all printed material excluding gang-run
items. A minimum shipping charge of $30 is required to send a proof via
express air shipping. Proofs must be returned to printer marked "O.K."
or "Revised Proof Required" and signed by the customer. Until
the proof is returned, no additional work will be performed. MiamiPrint.biz
will not be responsible for undetected production errors if:
Proofs are waived by the client;
The work is printed per the client's written OK;
Requests for changes are communicated verbally.
All requests for changes of any kind must be made in writing to avoid
mistakes.
11. Color Proofing
Because of differences in equipment, paper, inks, and other conditions
between color proofing and production pressroom operations, a "pleasing
color" variation between color proofs and the completed job [as determined
by generally accepted trade technical methods] is to be expected. When
such a variation occurs, it will be considered acceptable performance.
12. Overruns/Underruns
MiamiPrint.biz will normally deliver the exact quantity of goods ordered
plus a small additional amount. There is no extra charge for the additional
amount. The generally accepted trade practice is plus or minus 5%.
13. Delivery
Charges for delivery of materials and supplies from the client or the
client's supplier to MiamiPrint.biz are not included in quotations unless
specified. MiamiPrint.biz is not responsible for delays and/or damage
incurred during shipping. Title for finished work passes to the customer
upon delivery to the carrier at shipping point; or upon mailing of invoices
for the finished work or its segments, whichever comes first.
14. Claims
Claims for defects, damages, or shortages must be made by the client in
writing no later than 10 calendar days after delivery. If no such claim
is made, MiamiPrint.biz and the client will understand that the job has
been accepted. By accepting the job, the client acknowledges that MiamiPrint.biz’sperformance
has fully satisfied all terms, conditions and specifications.
15. Disputes & Venue
For legal purposes, the venue for any dispute shall be Pinellas County,
Florida, USA
16. Right to Subcontract
MiamiPrint.biz shall have the right to assign any portion of the work
required to another contractor
17. Workmanship Guarantee
Because of the nature of "gang run" style printing MiamiPrint.biz
shall not be held responsible for the following issues which may occur
during our production process: variation in color, offset (smudges), cutting
variations, marking, picking, etc. Customer acknowledges that they are
receiving gang run style printing at a substantial price discount and
expedited delivery times and thus said printing will not be held to the
same standard as traditional offset lithography nor generally accepted
printing standards. While every effort will be made to satisfy our customer's
needs, requests for reprints or credits based on quality issues will not
be recognized.
18. Turnaround Guarantee
MiamiPrint.biz guarantees that all orders containing only flat pieces
will be ready to ship within 48 hours (two business days) from the business
day, before 5:00 pm (after 5:00 pm will be considered the next business
day), we receive the completed order. If an order is not ready to ship
in this time, MiamiPrint.biz will issue a credit of 25% of the current
order towards the customer's next order. This does not apply to folded,
scored, die cut, or any other jobs that require any production besides
printing and cutting.
19. Privacy Statement
Any information MiamiPrint.biz collects from order processing or from
any inquiries is not shared with any other company. Your information is
only used for contact, billing, and shipping purposes. Your credit card
information is never stored by MiamiPrint.biz.
20. Samples
MiamiPrint.biz might use your product for samples or advertising purposes.
21. Billing
Your credit card bill will read "MiamiPrint.biz."
22. Inkjet Proofs
Inkjet and laser prints are known to look substantially different than
offset printing. We offer quick turnaround and low prices by printing
to a "pleasing color" standard, using standard ink densities.
There is no guarantee that your finished piece will match your printed
sample. This is due to the varying results from different output devices
including inkjet printers, continuous tone proofing devices, and film-based
proofs.
23. Changes
MiamiPrint.biz may change, modify, add or remove portions of this policy
at any time, and any changes will become effective immediately upon being
posted unless we tell you otherwise. This policy was updated on November
17, 2004.
|